Help Desk: Addressing queries on Mobile
complete
Daniel Shafir
Currently, agents only receive notifications and can read, respond to, and close tickets through the admin dashboard. This feature would extend full functionality to the mobile app, allowing agents to read, respond to, and close tickets directly from their mobile devices, providing more flexibility and quicker response times for agents on the go.
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Is this a feature you would like to see? Click the number button next to the feature name to cast your vote.
Dror Biran
complete
We are excited to announce that agent can now read, respond to, and close tickets directly from their mobile devices 📱
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Dror Biran
in progress
Daniel Shafir
open
Daniel Shafir
help desk